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Current IT Vacancies

Sales Support and Back offoce administrator

Location: London E1
Salary: up to £26,000
Job Reference: JDFGGLSalessupp
Apply Now >>

We are looking for a candidate to work in Back Office and sales support with initial responsibilities.

At The Future Generation Group, being agile, flexible and responsive is central to our philosophy. We aim to combine our IT expertise with our passion for service and strive to make IT easy. We launched as a specialist storage consultancy and are now a global solutions provider with four distinct businesses. We offer solutions and outcomes to help our customers support and drive innovation and growth, reduce and manage costs and risks, address environmental concerns, meet regulatory requirements and improve the quality of customer service. We continually invest in our own infrastructure and staff to ensure we always offer a responsive, scalable, award-winning, end-to-end service across each of our divisions.

By creating the right environment for our people to thrive we are able to attract and retain some of the brightest, most motivated staff in the industry. Our staff understand the different elements of any IT environment, which is why so many companies trust The Future Generation Group to be their chosen IT Service provider. We offer clients a single resource that can help them overcome a variety of business issues. Technology is at the heart of our solutions but it's how we address the challenges which is important.

Job role:

Assist with all BO tasks, to include;

Procurement, Pricing, Chasing deliveries, Quotations to clients, Logistics, General office operations, Sales Support.

Commission available (no-capped) - Run “house” accounts, pay commission against.

He/she would be joining a team of 3 and must have industry knowledge. With a successful candidate we would be looking to gradually progress them into the full sales arena within 24 months. Once within this position, they would already be running their own accounts, given to them by the business, on a non-capped basis.

Previous back-office and sales support experience essential.

ICT Service Desk Analyst - 1st-3rd line support

Location: London NW1
Salary: up to £33k
Job Reference: JDD04FGGLOHG13
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ICT Service Desk Analyst - 1st-3rd line support

ICT Service Desk Analyst - 3rd line support

Location: London - NW1
Salary: Up to £45k
Job Reference: JDD03FGGLOHG3
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Reporting   to the ICT Technical Services Manager, you will provide 3rd line desktop support, either onsite or via telephone, to a diverse user base, with the aim of improving the levels of service to the organisation. You will deal with all calls and correspondence in a highly professional manner delivering an efficient and high quality service to all staff and customers.

You will be responsible for supporting all desktop applications, laptops and other mobile devices, PCs, printers and the corporate network.

You will provide excellent customer service by understanding the business drivers, taking proactive action and providing clear communication.

Main  Responsibilities:

1.     Provide technical support up to a 3rd line level to internal customers on incidents, requests and problems

2.     Maintain a high degree of customer service for all support queries and adhere to all service management principles

3.     Perform root cause analysis for incidents and problems

4.     Log all ICT incidents and requests received through the ICT Service Desk.  Ensure they are owned and managed through to resolution whilst ensuring the agreed SLA and KPIs are met

5.     Bring experience of Windows 7 and Office 2010 design, deployment and migration

6.     Bring in-depth knowledge of Citrix XenApp and/or XenDesktop environment.  Be able to configure, manage and deploy applications

7.     Bring experience of designing and deploying SCCM for discovery, deployment and imaging a desktop environment

8.     Deliver strong administrative skills to manage assets, licences, knowledge base and produce documentation to a high standard

9.     Bring experience of supporting a thin client, virtualised environment

10.  Undertake work on projects and initiatives as directed by the ICT Service Desk Analyst 3rd Line Team Leader, ICT Technical Services Manager and Head of Technical Services

11.  Liaise with 3rd party providers as required, escalating service/contractual issues as necessary

12.  Be part of an on-call emergency weekend rota covering 08:00 - 18:00 weekends, bank holidays and other non-specified days

13.  Ensure service desk ticket journal entries are regularly updated with clear written English, with no jargon or the use of acronyms

14.  Maintain knowledge of current news, system information, problems, changes and updates relevant to our user community, including research techniques and resources

15.  Other duties including, but not limited to:

a.     developing PC builds

b.     maintaining and enhancing existing support documentation

c.     desktop configuration

d.     printer installation

e.     ad-hoc project involvement.

Infrastructure Engineer - Commvault

Location: London NW1
Salary: Up to £50k
Job Reference: JDD02FGGLOHGcomm
Apply Now >>

Main Responsibilities:

1.           Design, build, configure, maintain and develop Its’s ICT Infrastructure as directed by the ICT Infrastructure Team Leader, ICT Technical Services Manager and Head of Technical Services

2.           Pro-actively manage the network monitoring solutions and other manual based controls to ensure the network is operating as intended

3.           Administer patch management, anti-virus and web filtering

4.           Administer and maintain the telephone system, including telephone switches

5.           Oversee the creation and updating of phone and voicemail extensions and routing

6.           Assist with the design, support and maintenance of Its’s customer contact centre telephony system

7.           Assist with troubleshooting, systems backups and archiving carried out by the ICT Service Desk

8.           Perform complex troubleshooting, backup, archiving, and disaster recovery

9.           Assist in the design, implementation and maintenance of systems, programs, hardware and software

10.         Provide 3rd line support to the Service Desk for escalated incidents and when necessary provide direct telephony support to Its staff as directed by the ICT Infrastructure Team Leader, ICT Technical Services Manager and Head of Technical Services

11.         Inform the ICT management team of significant issues as appropriate

12.         Understand the nature of Its and  strategic vision and aspirations, and ensure that your work is at all times oriented towards supporting these

13.         Provide first class communication in all forms, with proactive notification and feedback to users, customers and management

14.         Use your initiative to create innovative solutions to new or existing requirements.

Other Duties:

1.           Carry out other duties appropriate to this post as deemed necessary by the ICT Infrastructure Team Leader, ICT Technical Services Manager or Head of Technical Services

2.           Work flexibly, which may on occasion involve out-of-office business hours including early morning, evenings and weekends

3.           Adhere to Its’s Diversity Policy at all times

4.           Fully comply with Its’s Health and Safety Regulations at all times to include carrying out physical tasks such as lifting boxes/equipment up to 23kg, climbing ladders, manipulating small hand tools and able to work in cold temperatures and noisy environments such as datacentres and comms rooms.

This job remit provides an indication of the role and responsibilities but should not be construed as an exhaustive list of duties that the post holder may be asked to undertake.

Personal Skill Set

·       Results-focused: able to set high work standards for self and demonstrate drive to meet targets

·       Customer-orientated: desire and willingness to address the needs of residents and project team members, continually seeking to improve quality and standards of excellence

·       Communication: able to convey information clearly, accurately and convincingly through speech and/or in writing, using appropriate technologies

·       Teamwork: actively contribute to a working environment in which project team members work co-operatively with each other, accepting collective responsibility

·       Planning and organisation: able to prioritise, organise and schedule activities and resources to ensure achievement of results within tight deadlines

·       Respect for all: able to demonstrate awareness of cultural and community diversity and sensitivity to the needs and feelings of other people

·       Responsive to change: receptive to the need for change and adaptable to changing work demands and conditions

·       Self-motivated and organised

·       Able to work under pressure and to deadlines

·       Able to manage time and priorities appropriately

·       Strong analytical troubleshooting skills

·       An aptitude for presenting technical information to non-technical staff.

Technical Skill Set

At least 3 years’ experience in the following:

·       Virtualisation:

o   VMware ESX server

·       Citrix:

o   Current Xenapp 6.5 and previous versions

o   Citrix Access Gateway and new version

·       Microsoft:

o   Server 2000 – 2012 (AD,DNS,DHCP,GPO…)

o   Exchange 2003

o   Exchange 2007

o   MS SQL 2005 - 2008

o   MS Lync 2010 - 2013

o   SharePoint

o   SCCM

·       Cisco:

o   Switches

·       Sophos Solutions, web, AV, email, VPN, security, encryption

·       Commvault Backup Administration

·       Vasco 2 Tier Authentication

Technical Skill Set

At least 3 years’ experience in the following:

·       Virtualisation:

o   Site recovery Manager

o   VCB Backup

o   Xenserver

·       EMC:

o   Administration and storage management

o   Mirror view Replication

o   Replication Manager

·       Cisco:

o   ASA firewalls

o   Wireless Solutions – WCS

o   Management solutions – LMS

·       Avaya VOIP Administration and support

·       HP Thin Client Deployment and Management

·       DPM backup software Admin

·       Civica Universal Housing Software

·       Modern Cable management Solutions and Principles

·       Web Filtering Solutions

Essential

·       BSc Computer Science or equivalent experience

·       MCSE

·       ITIL Foundation qualified

·       CCNA

·       Full clean driving license.

Desirable

·       CCA, VCP or ACA (Avaya)

·       PRINCE2 Practitioner

This role can provide progression to ICT Management or Project Management roles for suitably qualified candidates.

Infrastructure Engineer - SCCM

Location: London NW1
Salary: up to £50k
Job Reference: JDD00FGGLOHG
Apply Now >>

Main Responsibilities:

1.           Design, build, configure, maintain and develop Its’s ICT Infrastructure as directed by the ICT Infrastructure Team Leader, ICT Technical Services Manager and Head of Technical Services

2.           Pro-actively manage the network monitoring solutions and other manual based controls to ensure the network is operating as intended

3.           Administer patch management, anti-virus and web filtering

4.           Administer and maintain the telephone system, including telephone switches

5.           Oversee the creation and updating of phone and voicemail extensions and routing

6.           Assist with the design, support and maintenance of Its’s customer contact centre telephony system

7.           Assist with troubleshooting, systems backups and archiving carried out by the ICT Service Desk

8.           Perform complex troubleshooting, backup, archiving, and disaster recovery

9.           Assist in the design, implementation and maintenance of systems, programs, hardware and software

10.         Provide 3rd line support to the Service Desk for escalated incidents and when necessary provide direct telephony support to Its staff as directed by the ICT Infrastructure Team Leader, ICT Technical Services Manager and Head of Technical Services

11.         Inform the ICT management team of significant issues as appropriate

12.         Understand the nature of Its and  strategic vision and aspirations, and ensure that your work is at all times oriented towards supporting these

13.         Provide first class communication in all forms, with proactive notification and feedback to users, customers and management

14.         Use your initiative to create innovative solutions to new or existing requirements.

Other Duties:

1.           Carry out other duties appropriate to this post as deemed necessary by the ICT Infrastructure Team Leader, ICT Technical Services Manager or Head of Technical Services

2.           Work flexibly, which may on occasion involve out-of-office business hours including early morning, evenings and weekends

3.           Adhere to Its’s Diversity Policy at all times

4.           Fully comply with Its’s Health and Safety Regulations at all times to include carrying out physical tasks such as lifting boxes/equipment up to 23kg, climbing ladders, manipulating small hand tools and able to work in cold temperatures and noisy environments such as datacentres and comms rooms.

This job remit provides an indication of the role and responsibilities but should not be construed as an exhaustive list of duties that the post holder may be asked to undertake.

Personal Skill Set

·       Results-focused: able to set high work standards for self and demonstrate drive to meet targets

·       Customer-orientated: desire and willingness to address the needs of residents and project team members, continually seeking to improve quality and standards of excellence

·       Communication: able to convey information clearly, accurately and convincingly through speech and/or in writing, using appropriate technologies

·       Teamwork: actively contribute to a working environment in which project team members work co-operatively with each other, accepting collective responsibility

·       Planning and organisation: able to prioritise, organise and schedule activities and resources to ensure achievement of results within tight deadlines

·       Respect for all: able to demonstrate awareness of cultural and community diversity and sensitivity to the needs and feelings of other people

·       Responsive to change: receptive to the need for change and adaptable to changing work demands and conditions

·       Self-motivated and organised

·       Able to work under pressure and to deadlines

·       Able to manage time and priorities appropriately

·       Strong analytical troubleshooting skills

·       An aptitude for presenting technical information to non-technical staff.

Technical Skill Set

At least 3 years’ experience in the following:

·       Virtualisation:

o   VMware ESX server

·       Citrix:

o   Current Xenapp 6.5 and previous versions

o   Citrix Access Gateway and new version

·       Microsoft:

o   Server 2000 – 2012 (AD,DNS,DHCP,GPO…)

o   Exchange 2003

o   Exchange 2007

o   MS SQL 2005 - 2008

o   MS Lync 2010 - 2013

o   SharePoint

o   SCCM

·       Cisco:

o   Switches

·       Sophos Solutions, web, AV, email, VPN, security, encryption

·       Commvault Backup Administration

·       Vasco 2 Tier Authentication

Technical Skill Set

At least 3 years’ experience in the following:

·       Virtualisation:

o   Site recovery Manager

o   VCB Backup

o   Xenserver

·       EMC:

o   Administration and storage management

o   Mirror view Replication

o   Replication Manager

·       Cisco:

o   ASA firewalls

o   Wireless Solutions – WCS

o   Management solutions – LMS

·       Avaya VOIP Administration and support

·       HP Thin Client Deployment and Management

·       DPM backup software Admin

·       Civica Universal Housing Software

·       Modern Cable management Solutions and Principles

·       Web Filtering Solutions

Essential

·       BSc Computer Science or equivalent experience

·       MCSE

·       ITIL Foundation qualified

·       CCNA

·       Full clean driving license.

Desirable

·       CCA, VCP or ACA (Avaya)

·       PRINCE2 Practitioner

This role can provide progression to ICT Management or Project Management roles for suitably qualified candidates.

Head of Business Solutions

Location: London NW1
Salary: up to £75k
Job Reference: FGGL0902
Apply Now >>

Our clients Business Solutions team is part of the corporate IT team and focusses on the management of existing corporate software systems and on development or procurement/implementation of new systems.

The team also manages the corporate data warehouse and produces corporate reporting solutions to meet the growing needs of the business.

As Head of Business Solutions you will lead and inspire a highly skilled team which is currently responsible for the analysis, design, development, implementation and support of software products.  By developing and maintaining strong relationships with key business stakeholders, you will also have oversight of a number of crucial programmes and projects to deliver solutions and changes across a range of systems including - but not limited to - HR, Finance, Housing, Care and Support, Development and our Property Maintenance business.

As the business applications subject matter expert you will work in partnership with the business to continuously improve the product and service offering and work with the SMT to develop and promote cross-working strategies.

You will make a significant and continual contribution to the development of strategies, policies and best practice across the department and the wider business.

A key element of your role will be to work in partnership with colleagues in ICT management towards the establishment of a continuous improvement culture at all levels; you will also develop and maintain strong relationships with key business stakeholders to identify how applications can best enable their strategic goals.

Operational performance maximised by establishing and meeting the strategic needs of the business through effective management of the Business Solutions Team and collaboration with the business.   Effective management of suppliers to ensure collaborative working and to establish product development roadmaps which align with Our client’s medium and long term corporate and operational objectives.

Work in partnership with key internal stakeholders to ensure that applications and systems meet operational requirements and that legislative, strategic and tactical changes are enabled and supported by the software systems available.   Programme of continuous improvement established to ensure that the competency of the team is maintained and that internal systems and processes continue to provide efficient and effective outcomes.   Effective project and programme management systems in place to ensure that projects are managed and monitored effectively and that stakeholders have visibility of progress.   Provision of an internal consultancy service to assist internal customers with solution design, selection and implementation.

Effective management of procurement processes to ensure compliance with internal and external (OJEU) procurement rules.   Effective budget planning and ongoing management/monitoring of expenditure.

Ability to work flexibly, which may on occasion involve out of office business hours including early mornings, evenings and weekends.

This job description provides an indication of the role and responsibilities but should not be construed as an exhaustive list of duties that the post holder may be asked to undertake.

Essential Knowledge/Qualifications:

•           Educated to degree level or equivalent.

•           ITIL qualified to at least Foundation level

•           Prince 2 Practitioner

•           Experience and/or qualifications in delivery methodologies such as Agile, RAD, Six Sigma etc.

•           Thorough understanding of the complete software development lifecycle.

•           SQL, MS .NET C# development skillset

•           In-depth knowledge of the social housing sector and the IT systems used by RPs or LAs including knowledge of internal maintenance/direct labour systems.

Essential Experience:

Previous experience working in a similar capacity. Experience of managing a team responsible for software support, development or implementation. Experience of software specification, evaluation, selection and procurement in a corporate environment. Experience of project and programme management and engaging effectively with project stakeholders. Extensive experience and understanding of social housing operations including finance, human resources, housing management, care and support, repairs and IT.

Essential Skills and Abilities:

Excellent communication skills with the ability to convey technical information clearly, accurately and concisely through speech and/or in writing. Good presentation skills and the ability to connect with audiences of all types. Results focus: sets high work standards for self and the team, demonstrates drive to meet targets and support corporate goals. Customer orientation: desire and willingness to understand and address the needs of internal and external customers, seeking to continually improve quality & standards of excellence. Teamwork:  engages effectively with colleagues from across the business at all levels. Creates a working environment in which team members’ work co-operatively with each other, collaborating and accepting collective responsibility to deliver high quality solutions. Planning & Organisation: prioritises, organises & schedules activities & resources to ensure achievement of results within agreed deadlines and budgets and to agreed quality standards. Respect for all: demonstrates awareness of cultural and community diversity and sensitivity to the needs and feelings of other people. Promotes similar behaviours from colleagues and actively challenges disrespectful behaviour Drives change:  Receptive to the need for change and adaptable to changing work demands and conditions. Advocates for, and supports corporate change initiatives. Identifies areas where change could deliver improvements and increased efficiencies and promotes these ideas for change within the business.

Infrastructure Project Manager

Location: London NW1
Salary: 48k - 52k
Job Reference: JDDOHG0010
Apply Now >>

Managing entire lifecycle from inception to completion and review.
Undertake hands-on infrastructure engineering work as part of your own and other projects.
Review existing and future business requirements and propose and implement appropriate change.

Essential requirements:

Excellent customer service skills
Able to work under pressure and to deadlines
Strong analytical troubleshooting skills
An aptitude for delivering technical skills to non-technical staff
Agile methodology
PRINCE 2 practitioner
ITIL
MCSE
CCNA
PMP
CCA, VCP or ACA (Avaya)
Full clean driving license
At least 5 years experience

For full job spec, please contact us.

ICT Sales Support and Back Office Administration

Location: London
Salary: 20k-22k with commission
Job Reference: JDD00012
Apply Now >>

We are looking for a young graduate to work in Back Office with initial responsibilities. Assist with all BO tasks, to include;

Procurement, Pricing, Chasing deliveries, Quotations to clients, Logistics, General office operations, Sales Support.

Commission available (no-capped) Run “house” accounts, pay commission against.

He/she would be joining a team of 3, to understand the industry and the business. With a successful candidate we would be looking to gradually progress them into the full sales arena within 24 months. Once within this position, they would already be running their own accounts, given to them by the business, on a non-capped basis.

ICT Service Desk Team Leader

Location: London NW1
Salary: up to 40k
Job Reference: JDD0005
Apply Now >>

Personal skills and abilities required of the Service Desk Team Leader:


The Service Desk team Leader needs to have a genuine passion for quality and the delivery of great customer service. Instinctively customer-centric, the team leader is able to develop a depth of insight into what their customers need and to translate this into operational delivery within the desk and across the wider ICT team. The team leader needs to have strong people skills, an ability to coach and have a genuine interest in developing others to achieve their full potential. The Team Leader needs to frequently balance the requirements of customers, stakeholders, staff members and the wider ICT group on both transactional and strategic relationship levels.

The team leader must provide consistent, high quality levels of engagement with his team and customers.

The team consists of 10-12 staff. 

MAIN RESPONSIBILITIES:

The team leader’s responsibility falls into four main areas: Customer Service, Incident Management, Service Level Management and Service Desk development. In terms of customer service they are responsible for ensuring that the fastest fixes are available and maintaining a high resolution quota. They are responsible for monitoring incidents, reviewing processes and procedures, SLA’s and trend data over a period of time. Finally, team leaders help to manage their staff and are committed to providing an excellent working environment and development opportunities, reviewing staffing levels and any problems that may arise

1.Support the ICT Service Desk Manager in monitoring the performance of the Service Desk against service level agreements negotiated with customers and report on compliance with those targets

2.Ensure that staffing and skill levels are maintained throughout the week by managing shift staffing schedules, etc.

3.Suggest and develop operational policies and procedures that support the delivery of an excellent and effective service

4.Assist with the preparation and documentation of user guides and reference guides for Service Desk staff

5.Provide initial on-the-job training for new Service Desk staff

6.Performing briefings to Service Desk staff on changes or deployments that may affect volumes at the Service Desk

7.To ensure rapid support is delivered to customers at their desktop, even without a physical visit, by utilising available technology

8.Administer the management of User accounts, process requests for creation and removal, administer account installation and removal

9.Maintain awareness of call volumes/queues to ensure that customer service level agreements are met

10.Ensure that escalation procedures are being followed and calls are managed according to priority as required

11.Provide first/second line technical assistance wherever possible to resolve as many calls as possible prior to passing on to third line support

12.Provide statistical performance reports to the Service Desk Manager to assist in the management of the Service Desk

13.Act as stand in for the ICT Service Delivery Manager when requested

14.Act as lead for asset management, management of software licenses, software, hardware, and other IT supplies

15.Act as lead for the purchasing of software, hardware and other IT supplies as approved by management

16.Promote responsible usage and care of clients equipment

17.Undertake activities that meet the organisational business objectives and engage in personal and professional development as discussed with the IS Service Desk Manager during the appraisal cycle

OTHER DUTIES:

18.To carry out other duties appropriate to this post as deemed necessary or requested by the IS Service Desk Manager.

19.To work flexibly which may on occasion involve out of office business hours including early morning, evenings and weekends

20.To adhere to the Group’s Diversity Policy at all times

21.To fully comply with the Group’s Health and Safety Regulations at all times

22.This job description provides an indication of the role and responsibilities but should not be construed as an exhaustive list of duties that the post holder may be asked to undertake

Essential skills:

Aptitude for learning software quickly and with minimal instruction. Excellent communication skills - both written and oral

Ability to work both independently (with minimal supervision) as well as part of a team environment

Ability to follow direction and meet deadlines as required

Ability in meeting end user requirements and in providing high quality customer service

Ability to prioritize and organise your own schedule

Strong interpersonal and customer service skills

Positive attitude towards learning and development, demonstrated by a record of continuing professional development BSc Computer Science or relevant discipline ITIL Foundation qualified (minimum) Service Desk Institute (SDI)

MCSA/MCSE

Full clean driving license

Extensive experience in a customer facing IT support role

Must have supervised a team before

Demonstrable experience of implementing process improvements

Desirable skills:

MOUS Certificate

MCDST

A+/Network+

1st/2nd Line Service Desk Analyst

Location: London
Salary: £25,000
Job Reference: FGGLPF6
Apply Now >>

To be the single point of contact for the ICT department providing 1st and 2nd line technical support to internal users.  Ensuring that an excellent standard of customer service is throughout the life cycle of an Incident and / or Request.

Using ITIL Service Management disciplines and adhering to the ICT department processes and procedures to resolve desktop and application support calls within the Service Level Agreement.

Managing and maintaining a secure and stable desktop support environment making recommendations and enhancements were appropriate.

Qualifications required:

  • Degree level qualification or equivalent
  • Working knowledge of a PRINCE2 environment
  • ITIL V3 Foundation
  • MCP/MCITP/MCSA/MCSE
  • Full clean driving licence
  • CompTIA A+ and N+

Graduate Campaign Managers

Location: London City
Salary: to £25,000
Job Reference: FGGLPF5
Apply Now >>

Are you a recent Marketing Graduate with an interest in analytics with some HTML web designing skills? If so we have 5 excellent opportunities to join a rapidly expanding, dynamic and fun environment based in the heart of the City as Campaign Managers. This is an excellent opportunity for passionate and detail focused individuals to join this fast growing agile marketing agency. Working directly with their high end blue chip clients you will be responsible for producing daily build, testing and implementation of email and sms campaigns. You should have previous experience of working on or designing as part of your degree course email campaigns using HTML and ideally CSS coding for email.

In return you will receive a highly competitive package including 25 days holiday.

Do you want the chance to shape the future of digital marketing? The you need to have:

  • Excellent attention to detail and strong problem solving skills 
  • Be process orientated 
  •  Good communication skills 
  • An understanding of HTML and CSS for email campaigns 
  •  An understanding of cross browser/email client compatibility issues 
  •  The ability to multi-task, manage and prioritise multiple projects and clients

If you enjoy working in a fast paced entrepreneurial environment, what are you waiting for.

Future Generation Solutions is acting as an employment agency in relation to these vacancies. We will never distribute your details without your prior permission.

Systems Engineer

Location: London City
Salary: £30,000 - £35,000
Job Reference: FGGLSP5
Apply Now >>

Our customer a leading provider of communication systems to the Finance and Military sectors is seeking to recruit a Systems Engineer with experience of carrying out installation, commissioning and support of all systems supplied by the company. You must have strong problem solving skills and the ability to work at the forefront of the voice communications technology are key requirements. 

You will be required to work 7.5 hours per day between the hours of 7am and 7pm. Based from their City offices you will be responsible for supporting customers in the City of London and Canary Wharf, but be prepared to travel worldwide to customer premises. Ideally you will have experience of working in the financial markets and or military environments. 

You must have a good understanding of PC technologies, both hardware & software including Windows 2000/2003 Server, SQL 2005/8, MS Office Professional, Visio. An understanding of networking both LAN's and WAN's and be ideally CCNA qualified. An understanding of SIP, Voice recording systems, PBX's or Dealerboard systems. Future Generation Recruitment are acting as an employment agency in relation to this vacancy. We will never distribute your details without your prior consent.

Future Generation Partners

  • 3 Par
  • HP Gold Partner
  • Juniper Networks
  • Brocade
  • Symantec
  • VMWware
  • Microsoft
  • Veeam
  • Tintri
  • SilverPeak
  • Tegile
  • Rackspace Silver Partner
  • Pure Storage
  • Pulsant
  • HP Partner of the Year
  • Fortinet
  • Citrix
  • f5
  • Virtual Sharp
  • Emulex
  • Dell
  • Mimecast
  • IBM Business Partner
  • Cisco Systems
  • Accumuli
  • NetApp
  • Fusion Io
  • Software One
  • Portcullis